Clifford Nash — Privacy & Cookie Policy
Who We Are
Clifford Nash Ltd (“We“, “Us“, “Our“), a company registered in England and Wales under company number 12406168, registered office 7 Bell Yard, London, WC2A 2JR, is the data controller for personal data collected through https://cliffordnash.com and the Career Positioning Audit™ service. We are registered with the UK Information Commissioner’s Office (ICO), registration number ZA820973.
What Data We Collect
Depending on how you interact with Us, We may collect:
- Contact and order details — name and email address, provided when you purchase the Career Positioning Audit™ via Stripe Checkout.
- Career and intake information — your CV/résumé, career history, target roles, and other information you submit through Our intake form, used to prepare your Audit.
- Payment information — card and billing details are collected and processed directly by Our payment processor, Stripe; We do not see or store your full card number.
- Correspondence — any emails or messages you send Us, for example with a query or complaint.
- Technical data — if Our Site uses cookies or analytics tools, We describe them in the Cookies section below.
How We Use Your Data and Our Legal Basis
| Purpose | What we use | Legal basis (UK GDPR) |
| Taking payment for and delivering your Audit | Name, email, payment details, intake responses | Performance of a contract with you |
| Preparing your personalised Audit report | CV, career history, target roles | Performance of a contract with you |
| Keeping order and business records (including accounting/tax) | Name, email, payment reference | Legal obligation; legitimate interests |
| Responding to enquiries or complaints | Your correspondence | Legitimate interests |
| Improving Our service | Aggregated or anonymised information where possible | Legitimate interests |
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.
Who We Share Your Data With
We share personal data only with service providers who help Us run Our business, under contracts that require them to protect it, including:
- Stripe — payment processing.
- Tally — collecting your intake form responses.
- Zapier — automating the transfer of your order and intake information between Our systems.
- Google (Google Sheets) — Our internal order-tracking record.
- Microsoft (Outlook/Microsoft 365) — sending you order and delivery emails.
We do not sell your personal data, and We do not share it with third parties for their own marketing purposes.
International Transfers
Some of the providers listed above (including Stripe, Google and Microsoft) may store or process data outside the UK. Where this happens, We rely on their compliance with UK-recognised safeguards (such as the UK’s International Data Transfer Addendum or adequacy decisions) to ensure your data continues to be protected.
How Long We Keep Your Data
We keep order and payment records for as long as required by UK tax law (currently up to 6 years after the end of the relevant tax year). We keep your CV and intake responses for as long as needed to prepare and deliver your Audit and respond to any follow-up questions, and delete or anonymise them within 12 months of delivery unless you ask Us to keep them for a follow-up engagement or We are required to keep them longer by law.
Your Rights
Under UK data protection law, you have the right to: access the personal data We hold about you; have inaccurate data corrected; ask Us to delete your data; restrict or object to certain processing; receive your data in a portable format; and withdraw consent where We rely on it. To exercise any of these rights, contact Us at contact@cliffordnash.com. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) if you believe We have not handled your data properly.
Cookies
Our Site uses cookies and similar technologies. These include cookies that are strictly necessary for Our Site and payment processing (for example, cookies set by Stripe during checkout) and cookies used to understand how visitors use Our Site. Where cookies are not strictly necessary, We will ask for your consent via a cookie banner when you first visit, and you can change your choice at any time. You can also control or delete cookies through your browser settings, though this may affect how Our Site works.
Security
We take reasonable technical and organisational measures to protect your personal data, including using reputable, security-vetted third-party providers (Stripe, Google, Microsoft, Tally, Zapier) for storage and processing. No method of transmission or storage is 100% secure, and We cannot guarantee absolute security.
Children’s Privacy, Changes to This Policy and Contact Us
Our Site and services are intended for working professionals and are not directed at, or knowingly used to collect data from, children under 18.
We may update this Privacy Policy from time to time. We will post the updated version on Our Site with a revised effective date.
Clifford Nash Ltd, 7 Bell Yard, London, WC2A 2JR. Email: contact@cliffordnash.com.